Many businesses and people are struggling as the COVID-19 Pandemic. Closures of restaurants and bars, canceled events, and other restrictions force our society to practice social-distancing. In this time of need, we, as a group, are more prepared than most other industries to help our clients maintain their businesses through this crisis. As an MSP, we brand ourselves as partners to our clients, and now is the time for us to step up and help our partners.
These are scary times. Many businesses are closing their doors to help fight the spread of the COVID-19 virus. Unfortunately, businesses like restaurants, bars, bowling alleys and movie theaters cannot operate remotely because they count on patrons walking into their facilities. But certain sections of other businesses, like accounting, law, and even parts of the medical and dental fields can utilize the efforts of remote employees.
Much like the disaster recovery plans we offer for technology, we can also help with the back-up solution of setting up people to work from home. We deal with remote employees daily, so it is something we’re used to figuring out and operating smoothly.
We also regularly use the internet to communicate with each other using platforms like GoTo Meeting, Skype, and FaceTime. Around this office we have daily meetings with remote employees, so we’re used to setting up access for meetings and special events.
The technology on our side allows us to maintain productivity and ensure life will continue at a somewhat normal clip. With that being said, we believe there are three key reasons why technology will pull us all through the COVID-19 Pandemic.
1. Remote Work Capabilities: You may have never dreamed you’d be writing up your next big report with your child sitting next to you playing their online educational game, but here we are. Many employers have sent their employees to work from home in an effort to quell the spread of COVID-19. With strong remote access or VPN, work continues without a great deal of interruption.
2. Virtual Events/Streaming:Events organizers across the country are canceling, postponing, or moving events online. Technology allows these events to continue without major hiccups. Artists taking to Facebook Live to perform, speakers moving to platforms like Zoom or YouTube, and church services across the world streaming, only reveals the tip of the iceberg when it comes to streaming technology.
3. Communication: Video chat, online messaging, email, and phone communication will keep the world connected through this difficult time. We’ll quickly see how important it is to connect with our fellow man for work, pleasure, and sanity.
During these trying times, it is our job, as IT professionals, to help those who are in need. Whatever we can do to help our local businesses keep their heads above water will only make our community stronger. People helping people, and professionals helping businesses stay open.
It is unknown how long drastic measures stemming from COVID-19 will last, but with technology on our side, thankfully the world will continue to progress.